State Farm® Insurance Agent Chris Dorris

"I was welcomed when I walked in the door and even offered refreshments. Even though I didn’t have an appointment, Sheri met with me for a few hours, and answered my questions or concerns. I had great quotes for auto/home insurance when I walked out."

"I have been with Chad Hughey State Farm over 17 years. Chad is an amazing person and has an amazing team that works under him. Two of my children that have grown up and got married even use Chad as their insurance agent. We have home, auto, jewelry, etc. all insured with Chad."

"Chris is well informed on his products that State Farm has to offer. He is good at his job and I would recommend to friends and family. I am happy with the quoted price and will be purchasing a auto insurance plan on the first of the month."

"Chad and his staff are always gracious and helpful"

"Tyler was helpful and knowledgeable about the products. Great customer service."

"The detailed knowledge along with the surprisingly low cost was a relief. The real reason was a yummy snack pack as you head out the door 🤣"

"Fast help and super friendly staff!"

"When you call for a claim or to start a new policy give Tyler a call !! He was fantastic and very polite and saved me money which I greatly appreciated!!"

"I've been with Chris Dorris for over 20 years. He leads the charge, but his team deserves so many accolades. Karrie Johnston has worked with my family for years in conjunction with Chris. She has answered EVERY question, handled EVERY detail that she could have left to us, and is always willing to find an answer to any question we have. And find it immediately. Kathy Fair is also amazing. We submitted an invoice to her today for an emergency tow. The invoice was reimbursed within minutes (not hours or days). Karrie, Kathy and the whole team at Chris Dorris go above and beyond every single day!"

"Karrie and the staff at Chris Dorris are amazing. They are so friendly, quick to respond and so helpful. Highly recommend!"

"I’m reneging my five star review from March 6, 2026. I wrote a review on Facebook and then I’ll be done. Word-of-mouth goes further. Basically they signed me up, I signed everything. I paid six months for my automobile insurance. My mortgage company was billed and paid right away, Over $2000. That ate my escrow account up. I wasn’t told that my house was going to be inspected. It didn’t really matter because I had no concerns. They decided I had some shingles they wanted replaced. They didn’t call me. That would have been nice. I received a letter, April 7, 2026, stating they were canceling my homeowners as of April 18, 2026. I was shocked. I had a 10 business days notice that State Farm was canceling my homeowners. I was scrambling for Insurance last night at 6:00 PM. I took what I could find right away. She was very nice and helpful. I asked her if there were any “hidden issues“ that I should be made aware of upfront. She assured me there weren’t. If you’re going to do an inspection the client should be notified prior to it being done. Again, I was not worried about it because my house is fine. I was home when he randomly showed up. No warning.There’s a few shingles they wanted replaced. Before they did the inspection, they gave me a policy, I signed it and they drained my escrow account of about $2000. I also paid for six months of automobile insurance. Yesterday I had to pay to start insurance on my car with another company and my escrow account is drained. It hit me in the wallet. I will get the money back but I have to wait. They didn’t wait. That’s a big deal to me. I was very happy the day I left. I’m not so happy today. I had someone come out and look at the shingles last night. He got on the house and went into the attic and he wasn’t concerned.. This is his area of expertise. I trust him much more than pictures that were taken of my roof. This has nothing to do with the young man that helped me when I was in the office. He was incredible."

"We researched online, and left a request for State Farm to contact us, to go over and compare insurance differences between what we had from who we were with, and what State Farm could offer. I had the luck of hearing from a very informative, patiently helpful, Sheri Hookano. She took the time to hear my issues, review what we had, and go over offers and pricing for what we needed. I actually spoke with her several times, over a wk or so(w/ NO pushiness), as I wanted to discuss things with my husband, before making changes. She answered every ins question that I gave her. After all was reviewed and discussed, we made changes from a provider we’d been w/for decades, to State Farm- with a feeling of actual Insurance Security, that we’d not had in many years. Thank You, Sheri! Would definitely send others to her."

"It was a pleasure working with Tyler Jones. He is very kind, patient, knowledgeable, and took the time to answer all of my questions. He made my transition from a different insurance company smooth and pleasant. I ended up with better coverage at a lower cost—I only wish I had made the switch sooner!"

"Great service, and helpful"

"Service is always great even when you can be upset with someone i.e. the towing company and how long they take their team always works to make sure you are taken care of and satisfied..If you ever talk to Kathy Fair you will always remember and want to deal with her-she is the best"

"I had a fantastic experience with Chris Doris State Farm. From start to finish, the service was top-notch. Jacob went above and beyond to make sure everything was handled smoothly and clearly explained. It’s rare to find that level of attention and care these days. I highly recommend this office!"

"Had a fantastic experience with State Farm the very knowledgeable team member I spoke with got me a higher quality insurance than I previously had for a much lower premium and deductible cost I have recommended this insurance company and agent to everyone I know"

"The people at Chris Doris agency are very friendly and helpful and quick to get my new car insured."

"Outstanding Service — Highly Recommend Lisa and the Team! We moved to Alabama recently and needed to get our home and auto insurance in order — and most recently life insurance. Lisa and the entire State Farm office made the transition effortless. From day one they were professional, knowledgeable, and genuinely caring. Lisa listened to our needs, explained options clearly, and helped us choose the coverage that’s right for our family without any pressure. They also took care of updating all our information — something our past offices never did. It’s such a relief to have an office that actually follows through and keeps our address and records current. What stands out most is their responsiveness and follow-through. Questions were answered quickly, paperwork was handled smoothly, and they checked in to make sure we understood everything. Hands down, Lisa is the best State Farm agent we’ve had — trustworthy, efficient, and personable. If you’re looking for an insurance office that treats you like family and makes protecting your home, car, and life simple and stress-free, look no further. Highly recommended!"

"Mrs. Sheri Hookano provided exceptional guidance and support as we navigated auto, home, life, and umbrella insurance coverages during our home purchase and move in February 2026. Her professionalism, deep knowledge, patience, and genuine care made a daunting process feel manageable and confident. Sheri took the time to ensure we made the best decisions for our family, and her mentorship truly set her apart! We are grateful for her detailed attention and kindness—clients for life! Robert and Anna Powell"

"Very competitive rates for better coverage on car insurance. Thank you Tyler for all your support."

"Lisa Davis at State Farm is outstanding. She is knowledgeable, responsive, and truly takes the time to explain coverage options in a way that’s easy to understand. She made the entire process smooth and stress-free and ensured I had the right coverage for my needs. I highly recommend Lisa to anyone looking for dependable and professional insurance service."

"Tyler Jones is the best insurance agent I’ve ever dealt with, I highly recommend him and this agency"

"Kathy and Cheryl go out of their way to be helpful when it comes to claims related to a car accident. They’re great!"

"I can’t say enough good things about Karrie Johnston in Chris Dorris' office. What started as a simple issue turned into a complicated months-long process, and she stayed on it every step of the way without ever dropping the ball. She was persistent, knowledgeable, and incredibly thorough, even when the situation became frustrating and time-consuming. What really stood out was the customer service — always friendly, responsive, and genuinely invested in getting the right outcome for me, not just the easy one. She went well above and beyond what I would ever expect, and I never once felt like I was being rushed or brushed off. If you’re looking for someone who truly advocates for their clients and follows through until the problem is fully resolved, this is the agent you want. Highly recommended."