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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jacob Dahlhoff

Jacob Dahlhoff

February 13, 2026

5  out of  5
rating by Jacob Dahlhoff
"Outstanding Service — Highly Recommend Lisa and the Team! We moved to Alabama recently and needed to get our home and auto insurance in order — and most recently life insurance. Lisa and the entire State Farm office made the transition effortless. From day one they were professional, knowledgeable, and genuinely caring. Lisa listened to our needs, explained options clearly, and helped us choose the coverage that’s right for our family without any pressure. They also took care of updating all our information — something our past offices never did. It’s such a relief to have an office that actually follows through and keeps our address and records current. What stands out most is their responsiveness and follow-through. Questions were answered quickly, paperwork was handled smoothly, and they checked in to make sure we understood everything. Hands down, Lisa is the best State Farm agent we’ve had — trustworthy, efficient, and personable. If you’re looking for an insurance office that treats you like family and makes protecting your home, car, and life simple and stress-free, look no further. Highly recommended!"
We responded:
"Thank you, Jacob, for your wonderful feedback! I'm delighted to hear that Lisa and our team made your transition to Alabama smooth and stress-free. It's fantastic to know that our efforts to keep your information updated and provide clear, pressure-free guidance were appreciated. We strive to treat our customers like family, and your kind words mean a lot to us. If you ever need anything else, we're just a call away!"
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Eliza Hall

February 6, 2026

5  out of  5
rating by Eliza Hall
"Very competitive rates for better coverage on car insurance. Thank you Tyler for all your support."
We responded:
"Thank you, Eliza! I'm glad to hear you're satisfied with our competitive rates and coverage. Tyler is indeed a valuable part of our team, and I'm happy he could support you. If you have any more questions or need assistance, feel free to reach out!"
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Life with malinda Vlogs

February 6, 2026

5  out of  5
rating by Life with malinda Vlogs
"Lisa Davis at State Farm is outstanding. She is knowledgeable, responsive, and truly takes the time to explain coverage options in a way that’s easy to understand. She made the entire process smooth and stress-free and ensured I had the right coverage for my needs. I highly recommend Lisa to anyone looking for dependable and professional insurance service."
We responded:
"Thank you for your wonderful review! I'm delighted to hear that Lisa provided such exceptional service and made the process easy for you. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Jasmine Stone

January 25, 2026

5  out of  5
rating by Jasmine Stone
"Tyler Jones is the best insurance agent I’ve ever dealt with, I highly recommend him and this agency"
We responded:
"Thank you, Jasmine! I'm happy to hear that Tyler provided you with such excellent service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Brookes Weinstein

January 12, 2026

5  out of  5
rating by Brookes Weinstein
"I can’t say enough good things about Karrie Johnston in Chris Dorris' office. What started as a simple issue turned into a complicated months-long process, and she stayed on it every step of the way without ever dropping the ball. She was persistent, knowledgeable, and incredibly thorough, even when the situation became frustrating and time-consuming. What really stood out was the customer service — always friendly, responsive, and genuinely invested in getting the right outcome for me, not just the easy one. She went well above and beyond what I would ever expect, and I never once felt like I was being rushed or brushed off. If you’re looking for someone who truly advocates for their clients and follows through until the problem is fully resolved, this is the agent you want. Highly recommended."
We responded:
"Thank you, Brookes, for sharing such a detailed and positive review! I'm delighted to hear about your experience with Karrie. Her dedication and commitment to providing exceptional service are truly commendable. It's wonderful to know she made a significant impact during a challenging situation. If you ever need further assistance, feel free to reach out. We’re here to help!"
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Carter Thompson

January 7, 2026

5  out of  5
rating by Carter Thompson
"Customer service is top of the line great people to do business with."
We responded:
"Thank you, Carter! I'm happy you had a great experience with our team. We strive to provide top-notch service, and your feedback means a lot to us. If you ever need assistance, feel free to reach out!"
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Linda Smoke

January 6, 2026

5  out of  5
rating by Linda Smoke
"I have been a State Farm customer for a few years now and the team that handles my needs are always so pleasant. Customer service is a huge part of any transaction and Ms Lisa’s pleasantries are always a calm in chaos when I call. Thank you all for being the best part of insurance."
We responded:
"Hey, Linda! We appreciate you being with us for the past few years and for sharing your experience. Lisa and the team are glad they can make things easier when you reach out, and it means a lot to hear that her calm and care stand out during those moments. Thank you for taking the time to leave such a thoughtful review."
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Lyn Aaron

January 5, 2026

5  out of  5
rating by Lyn Aaron
"Always helpful"
We responded:
"Thank you, Lyn! I'm glad to know you find our service helpful. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"
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Paula Guyton

December 30, 2025

5  out of  5
rating by Paula Guyton
"They are always efficient and helpful! Great group of people!!"
We responded:
"Thank you, Paula! I'm glad to hear that you find our team efficient and helpful. We appreciate your kind words about our group. If there's anything else we can assist you with, just let us know!"
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Georgia Boone

December 19, 2025

5  out of  5
rating by Georgia Boone
"State Farm, and in particular, this agent (Chris Dorris) and his staff are a pleasure to work with! They are prompt, professional, friendly, and competent. If you understand little about the insurance industry, don't worry - these folks are knowledgeable and don't make you feel ignorant when you ask questions or need help. I highly recommend Chris Dorris' State Farm office for all of your insurance needs!"
We responded:
"Thank you, Georgia! I'm happy to know that you find our team prompt, professional, and friendly. We strive to make insurance understandable and accessible for everyone. If you ever have more questions or need assistance, feel free to reach out. Thanks for recommending us!"
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Kim Edmonson l

December 18, 2025

5  out of  5
rating by Kim Edmonson l
"The best group of agents ever! Im always treated with kindness and they are super helpful. I highly recommend."
We responded:
"Thank you, Kim! I'm happy to know that you find our team kind and helpful. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Andy

December 17, 2025

5  out of  5
rating by Andy
"Used State Farm FOREVER! GREAT service, fair price."
We responded:
"Thank you, Andy! I'm happy to know you've been with State Farm for so long and appreciate the service and pricing. If you ever need anything, feel free to reach out!"
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Dele G

December 17, 2025

5  out of  5
rating by Dele G
"They have been helpful, transparent, and all around wonderful my entire experience. Truly a good neighbour!"
We responded:
"Thank you, Dele! I'm happy to hear that you found our team helpful and transparent throughout your experience. Being a good neighbor is what we strive for every day. If you ever need anything else, feel free to reach out!"
Profile photo of Alicia Banks

Alicia Banks

December 11, 2025

5  out of  5
rating by Alicia Banks
"Chris and his team have been incredible to work with. They’re professional, reliable, and genuinely focused on helping their customers. I’ve been impressed by how thoughtfully they guide you through their insurance options and make sure you’re choosing products that truly fit your needs. Every interaction feels warm and attentive, and it’s clear they take pride in what they do. Their commitment isn’t just to their customers—it’s to the community as well. They consistently show up, support local efforts, and make a meaningful impact. If you’re looking for an agency with outstanding service, dependable people, quality products, and a real dedication to the community, I can’t recommend them enough."
We responded:
"Thank you so much, Alicia! I'm really happy to hear that you've had such a positive experience with our team. We take pride in offering attentive service and making sure our customers feel supported and informed. It's wonderful to know that our commitment to the community and our customers is appreciated. If you ever need anything else, feel free to reach out!"
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Brittany Holcomb

November 24, 2025

5  out of  5
rating by Brittany Holcomb
"Always love working with Tyler! He is always so helpful and friendly"
We responded:
"Thank you, Brittany! I'm happy to hear that Tyler has been helpful and friendly during your interactions. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Lillian Miller

November 14, 2025

5  out of  5
rating by Lillian Miller
"Always there when you need them."
We responded:
"Thank you, Lillian! I'm happy to know that you feel supported and can rely on us whenever needed. We’re here to help with any insurance questions or needs you may have in the future!"
Profile photo of Pam Koehler

Pam Koehler

November 11, 2025

5  out of  5
rating by Pam Koehler
"I have been a client of Chris Dorris State Farm Insurance Agency for over 31 years. I have also been referring my clients to this agency for the past 24 years when they need to insure their homes. Chris and his entire staff are professional, knowledgeable and always a pleasure to work with. I highly recommend them!"
We responded:
"Thank you, Pam, for your incredible loyalty and trust over the years! I'm so happy to hear that you find our team professional and knowledgeable. Your recommendations mean a lot to us. Let us know if there's anything else we can do for you!"
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Laura Lankford

November 4, 2025

5  out of  5
rating by Laura Lankford
"Joniqua was a joy to work with! She was very knowledgeable and helped me figure out exactly what I needed. And it’s so comforting to know they are just a phone call away if I need them."
We responded:
"Laura, thank you for your wonderful feedback! I'm happy to hear that Joniqua provided you with the knowledgeable assistance you needed. It's great to know you feel comforted by our availability. Let us know if there's anything else we can do for you!"
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Steve Mott

October 27, 2025

5  out of  5
rating by Steve Mott
"Chris has a great staff! It’s all about great customer service and they do a wonderful job. If you are looking for an insurance professional that will take a personal interest in you, contact Chris Dorris."
We responded:
"Thank you, Steve! I'm happy to hear that you appreciate the dedication of our team to providing excellent customer service. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Charity Hill

Charity Hill

October 22, 2025

5  out of  5
rating by Charity Hill
"I feel like I have gained a new friend. Lisa worked with me to save me $168 per month on my cars and $800 a year on my homeowners insurance."
We responded:
"Thank you, Charity! I'm so glad to hear about your positive experience with Lisa. It's wonderful that she was able to help you save on your insurance. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Zay Caldwell

October 22, 2025

5  out of  5
rating by Zay Caldwell
"Kayla and Joniqua were super helpful in guiding me toward the perfect life insurance policy! I really appreciate their assistance and expertise."
We responded:
"Thank you, Zay! I'm happy to hear that Kayla and Joniqua were able to assist you in finding the right insurance policy. Their expertise is truly valued in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
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CelesteD

October 14, 2025

5  out of  5
rating by CelesteD
"Chris Dorris was kind and knowledgeable. He was also quick to respond. He gave me every way possible to contact him if I have issues. It was fast, he obtained my information himself and we spent very little time getting me changed over to State Farm. State Farm insured my home years ago and I trust with my vehicle as well."
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that we could assist you efficiently and provide you with all the contact options you need. It's great to know you feel confident with us for both your home and vehicle insurance. If you ever have any questions or need further assistance, feel free to reach out!"
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Wallace Moorehand

October 13, 2025

5  out of  5
rating by Wallace Moorehand
"Chris Dorris and his staff are the most competent and friendly insurance team you will ever find! They genuinely care about you as an individual and their suggestions are outstanding! You won’t go wrong with them! I strongly recommend them even if their premiums are slightly higher they are worth it!"
We responded:
"We love seeing reviews like this, Wallace! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
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Pat Char

October 10, 2025

5  out of  5
rating by Pat Char
"They were extremely helpful in obtaining insurance for a rental property - prompt, efficient and very professional."
We responded:
"Thank you, Pat! I'm happy to know that our team was able to assist you efficiently and professionally with your insurance. We appreciate your feedback and look forward to helping you with any future needs. Let us know if there's anything else we can do for you!"
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Melissa Tolbert

October 10, 2025

5  out of  5
rating by Melissa Tolbert
"Very helpful with our cars and home and cheaper she is very nice lady"
We responded:
"Melissa, thank you for your wonderful feedback! I'm happy to know you found our services helpful and affordable for your policies. It's great to hear you had a positive experience with our team. Let us know if there's anything else we can assist you with!"