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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patti Rogers

Patti Rogers

July 4, 2025

5  out of  5
rating by Patti Rogers
"Chris Dorris’ State Farm team provides excellent service. Lauren recently resolved an issue with a new vehicle on our policy which was uncovered while I was at the DMV. Within minutes she had the error corrected and I was able to complete the tag and registration process. Sheri has also been a wonderful resource for many insurance needs and changes to our policies. I am so grateful for the ease of doing business the office representatives and appreciate having consistently great interactions."
We responded:
"Thank you for your review, Patti! I'm happy to hear that Lauren and Sheri have been so helpful with your insurance needs. It's great to know that our team could quickly resolve the issue with your new vehicle at the DMV. We appreciate your kind words and are always here to make your experience as smooth as possible. Let us know if there's anything else we can assist you with!"
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Stephen Miller

July 3, 2025

5  out of  5
rating by Stephen Miller
"After waiting in a long line to register my car, I realized I hadn’t updated my car insurance. I texted Lauren the situation, and within 7 minutes, she had added coverage and sent me my id card, which I immediately used to show proof of insurance. I was blown away at the service, availability, attention to detail, and quickness to deliver what I needed. It saved me another trip and waiting in a long line again. Thanks, Lauren!"
We responded:
"Thank you, Stephen, for sharing your experience! I'm happy to hear that Lauren was able to assist you so efficiently and save you from another long wait. Our team is committed to providing prompt and attentive service, and it's great to know we could meet your needs. If there's anything else we can do for you, just let us know!"
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Jason Beam

July 1, 2025

1  out of  5
rating by Jason Beam
"Had my mom calling for the last 2 months just to simply get id cards she never received and get the declaration page to even see what's she being charged for , now in process of searching for a new insurance provider after 4 years with these people . Waste of time avoid them and if the assistant just take a message do not look for your message to be passed up but threw away obviously, had to end up calling corporate and filing a complaint which will probably do nothing ...wish I could give zero stars day time thieves.."
We responded:
"Jason I looked in our records for someone with the last name Beam. We have no account in our agency of “Beam” that would be your account. (Or Mothers) Do you have the right agency? Would you kindly remove your misplaced review. Thank you, Chris"
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Wes Franks

July 1, 2025

5  out of  5
rating by Wes Franks
"Great service and easy to work with. Lisa Davis is my rep and she is always thorough and responds within minutes."
We responded:
"Thank you, Wes! I'm happy to hear that you find our service great and easy to work with. Lisa is indeed a valuable part of our team, and I'm glad she provides you with thorough and prompt assistance. If you ever need anything else, feel free to reach out!"
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Tim Richardson

July 1, 2025

5  out of  5
rating by Tim Richardson
"Always great service !!"
We responded:
"Thank you, Tim! I'm happy to know you consistently receive great service from our office. We’re here to help with any insurance needs you might have!"
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William Brown

June 27, 2025

5  out of  5
rating by William Brown
"Always highly responsive to any needs. Have all policies with Chris Doris and had started with his dad Joe 46 years ago. Highly recommend."
We responded:
"Thank you, William! I'm happy to know that you've had such a long-standing relationship with our office. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Ronald Sereika

Ronald Sereika

June 27, 2025

5  out of  5
rating by Ronald Sereika
"Sheryl was awesome as always - very polite, knew the subject matter and got me the answer I needed"
We responded:
"Thank you for your review, Ronald! I'm happy to hear that Sheryl provided you with the answers you needed and delivered such great service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Thanks for choosing us!"
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Rob Tibbs

June 25, 2025

5  out of  5
rating by Rob Tibbs
"Karrie and the staff at Chris Dorris are amazing. They are so friendly, quick to respond and so helpful. Highly recommend!"
We responded:
"Thank you for your review, Rob! I'm happy to hear that Karrie and the team provided you with such friendly and helpful service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Ro'Berta Anderson

June 24, 2025

4  out of  5
rating by Ro'Berta Anderson
"They listen and get things in perspective for you."
We responded:
"Thank you, Ro'Berta, for sharing your experience! I'm happy to know that our team was able to provide you with the perspective you needed. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Michael Melton

Michael Melton

June 24, 2025

5  out of  5
rating by Michael Melton
"On May 30, 2025 I decided to change my homeowner’s and auto insurance and contacted a local State Farm Agency to discussz this. I was immediately transferred to an agent. Joniqua McCluskey who invited me to come into their office. Within an hour my house and auto were covered and my policies with USAA were canceled. These new policies provide significantly more coverage and at a better price. And Joniqua is an incredible agent, knowledgeable and nice. Who could ask for more?"
We responded:
"Thank you for your review, Michael! I'm happy to hear that Joniqua was able to assist you so efficiently and provide you with better coverage at a great price. We’re grateful for your trust in us and are always here to help with any questions or future needs. Let us know if we can assist with anything else!"
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Brooke Eatman

June 19, 2025

5  out of  5
rating by Brooke Eatman
"I have used Chris Dorris for 30 years. He has a great team. I always feel like I can call with questions about my coverage. Recently, Karrie contacted me about my coverage. She suggested I enhance my coverage and gave me the tools to make the decision. She made the change easy. I like knowing I can call and they will explain it all to me. Thank you, Karrie and Chris."
We responded:
"Thank you, Brooke, for your wonderful feedback! I'm so happy to hear that you've had such a positive experience with our team over the years. Karrie and the rest of us are always here to help with any questions you have about your coverage. We appreciate your faith and look forward to continuing to support you. Let us know if there's anything else we can do for you!"
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Heather Jamison

June 10, 2025

5  out of  5
rating by Heather Jamison
"Karrie Johnston is amazing. I sent her an e-mail about a new vehicle to insure, and had an insurance card in less than 30 minutes. She is always so helpful and so fast!"
We responded:
"Thank you, Heather! I'm happy to hear that Karrie provided such prompt and helpful service with your new vehicle insurance. Our team is dedicated to making the process as smooth as possible for you. Let us know if there's anything else we can assist you with!"
Profile photo of Carlos Quintero

Carlos Quintero

June 3, 2025

5  out of  5
rating by Carlos Quintero
"Gracias por su atención los recomiendo."
We responded:
"¡Gracias, Carlos! Me alegra que estés satisfecho con nuestro servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por recomendarnos!"
Profile photo of Joseph LaFontaine

Joseph LaFontaine

June 1, 2025

5  out of  5
rating by Joseph LaFontaine
"This review is for Joniqua McCluskey. I have been a customer of Joniqua's for many years now, and she always finds the time to discuss my issue with me, ESPECIALLY WITH A SMILE! Thank you Joniqua 👍"
We responded:
"Thank you, Joseph, for your wonderful feedback! I'm happy to hear that Joniqua has consistently provided you with attentive and friendly service over the years. Your satisfaction is important to us, and we appreciate your continued trust. If you ever need anything else, feel free to reach out!"
Profile photo of II Kome Ubogu II

II Kome Ubogu II

May 23, 2025

5  out of  5
rating by II Kome Ubogu II
"Lots of help and very efficient!"
We responded:
"Thank you, Kome, for your wonderful feedback! I'm glad to know you found our assistance helpful and efficient. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Scott Baggett

Scott Baggett

May 21, 2025

5  out of  5
rating by Scott Baggett
"Chad’s team is always quick in responding to any questions or issues I have for them"
We responded:
"Thank you, Scott, for sharing your positive experience with Chad's team! I'm glad to know that their prompt responses have been helpful to you."
Profile photo of Charity Hill

Charity Hill

May 19, 2025

5  out of  5
rating by Charity Hill
"I feel like I have gained a new friend. Lisa worked with me to save me $168 per month on my cars and $800 a year on my homeowners insurance."
We responded:
"Thank you, Charity! I'm so glad to hear about your positive experience with Lisa. It's wonderful that she was able to help you save on your insurance. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Jim Rice

Jim Rice

May 12, 2025

5  out of  5
rating by Jim Rice
"Karrie Johnson is absolutely a delight to work with. They make it so easy!!"
We responded:
"Thank you, Jim! I'm glad to hear that Karrie has made your experience enjoyable and straightforward. We're grateful to have her as part of our team. If you need any assistance in the future, feel free to reach out!"
Profile photo of Arlin Ruby

Arlin Ruby

May 10, 2025

5  out of  5
rating by Arlin Ruby
"Lisa was so helpful, professional and easy to deal with. If you haven’t had a good experience dealing with insurance agents, you’re in for a very enjoyable experience if you deal with Lisa at State Farm Insurance ( Chris Dorris Agency) my new insurance agent!"
We responded:
"Thank you, Arlin, for sharing your experience! I'm happy to hear that Lisa made your interaction smooth and enjoyable. We appreciate your trust in us and are here to assist with any insurance needs you may have. Don't hesitate to reach out if you need anything in the future!"
Profile photo of Mickey Green

Mickey Green

May 7, 2025

5  out of  5
rating by Mickey Green
"Service at it's vert best!!"
We responded:
"Thank you, Mickey, for your wonderful feedback! I'm happy to know that you found our service to be top-notch."
Profile photo of Kaylee Romano

Kaylee Romano

May 7, 2025

5  out of  5
rating by Kaylee Romano
"I had a great experience working with Collin for my insurance. He made the entire process easy to understand, was patient with my questions, and helped me find the best coverage for my needs at a competitive price. I appreciated his professionalism and responsiveness throughout. Highly recommend if you’re looking for someone knowledgeable and trustworthy in the insurance space!"
We responded:
"Thank you, Kaylee, for sharing your experience! I'm glad to hear that Collin made the process easy and helped you find the right coverage. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Gracie Creasy

Gracie Creasy

May 5, 2025

5  out of  5
rating by Gracie Creasy
"I always deal with concerns and insurance with Lisa who is I understand a high up assistant to Chris Doris the agency owner. She is absolutely amazing and if this office didn't have someone like her I would probably shop insurance."
We responded:
"Thank you, Gracie, for sharing your experience! I'm happy to hear that Lisa has been such a valuable part of your interactions with our office. Her dedication and expertise truly make a difference. If you ever have more questions or need assistance, we're here to help!"
Profile photo of Don Nixon

Don Nixon

April 30, 2025

5  out of  5
rating by Don Nixon
"Lisa not only offered me better rates but was very pleasant to deal with as well. I highly recommend her!!"
We responded:
"Thank you, Don! I'm glad to hear that Lisa was able to provide you with better rates and a pleasant experience. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Cole Oswell

Cole Oswell

April 11, 2025

5  out of  5
rating by Cole Oswell
"Collin Whitley was such a help getting setup, recommending to anyone I can!"
We responded:
"Thank you, Cole, for sharing your experience! I'm happy to hear that Collin was able to assist you effectively. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Doyle Newby

April 7, 2025

5  out of  5
rating by Doyle Newby
"Never talked to the agent that earns commission on insurance. Not saying that is bad. Jonique that did the work is wonderful. Will review after renewal. Would recommend agency."
We responded:
"Hi, Doyle. Thank you for sharing that Jonique was able to assist you and make a positive impression. She works hard to ensure everything is taken care of for our clients, and it's great to know that her efforts stood out. Thanks again for choosing us, and we look forward to continuing to support you."