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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dominique Partlow

Dominique Partlow

August 27, 2026

5  out of  5
rating by Dominique Partlow
"I am sooo thankful for you guys yall was able to assist me right when I needed it the most"
We responded:
"Dominique, thank you for your kind words! I'm happy we could assist you when you needed it most. If there's anything else we can do for you, just let us know."
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Ro'Berta Anderson

August 27, 2026

5  out of  5
rating by Ro'Berta Anderson
"They listen and get things in perspective for you. Thanks Lisa for always being there for me"
We responded:
"Thank you, Ro'Berta, for sharing your experience! I'm happy to know that our team was able to provide you with the perspective you needed. If there's anything else we can assist you with, feel free to reach out!"
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Lauren Cornelius

August 26, 2026

5  out of  5
rating by Lauren Cornelius
"Needed updated insurance cards quickly for child’s road test. Called Karrie, answered on the first ring and had them to me immediately!! Amazing customer service."
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COLLEEN WATSON

August 25, 2026

5  out of  5
rating by COLLEEN WATSON
"Kayla Hester has been a great help with my insurance needs. She explained all of my options that would meet my needs. She is a great asset to State Farm."
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Scott luquire

August 24, 2026

5  out of  5
rating by Scott luquire
"Chris and his team (Daniel) and amazing. They took the time to go over my home and auto with detail! I saved over 1k a year. Don't hesitate, give them a call!"
We responded:
"Scott, thank you for taking the time to leave us a review! I'm glad we could help you with your insurance and that you found the experience valuable. Saving over $1k a year is fantastic! Don't hesitate to reach out if you need anything else."
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Matthew Schroeder

August 20, 2026

5  out of  5
rating by Matthew Schroeder
"I have been a loyal customer of Chris Dorris and his team for over twenty years. He has the most outstanding and professional staff l have ever encountered. They make you feel welcome and thoroughly explain everything that is involved with your policy. Anytime, anybody asks me who they recommend for an insurance agent I tell them Chris Dorris."
We responded:
"Matthew, thank you for taking the time to leave us a review! I'm grateful for your loyalty over the past twenty years and happy to hear that our team has made you feel welcome and well-informed about your policies. Your recommendations mean a lot to us. We're always here if you need anything else!"
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Marcus Alferez

August 17, 2026

5  out of  5
rating by Marcus Alferez
"Very helpful in transferring my car insurance from another state. They also gave me the best rate out of all other insurance companies."
We responded:
"Marcus, thank you for taking the time to leave us a review! I'm happy we could assist with your car insurance transfer and offer you a competitive rate. We're here to make the process as smooth as possible. Let us know if we can help with anything else!"
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Jackie Hardgrove

August 15, 2026

5  out of  5
rating by Jackie Hardgrove
"My claim was small enough to handled in the office by Kathy Fair. She was helpful and pleasant from beginning to end. I am very happy with the experience and would recommend Chris Dorris’s office to anyone."
We responded:
"Thank you, Jackie! I'm glad to hear that Kathy was able to assist you with your claim and that you had a positive experience with our office. We appreciate your recommendation and are here if you need anything else!"
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Chrystina Head

August 14, 2026

5  out of  5
rating by Chrystina Head
"He was GREAT! Saved me ALOT"
We responded:
"Chrystina, thank you for the 5 stars! I'm happy to hear that you had a great experience and found some savings with us. Let us know if we can help with anything else!"
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Judy Berneske

August 7, 2026

5  out of  5
rating by Judy Berneske
"Great customer service! And when my car needed body repair due to berries from a tree damaging the paint, they covered it - with little effort or inconvenience on my part."
We responded:
"Judy, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Sheryl cares a lot about our customers."
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Jessica Nikki Laney

August 5, 2026

5  out of  5
rating by Jessica Nikki Laney
"Very friendly and helpful!"
We responded:
"Jessica, thank you for taking the time to leave us a review! I'm happy to hear that you found our team friendly and helpful. We're here to make your experience as smooth as possible. Let us know if we can help with anything else!"
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peyton hicks

July 31, 2026

5  out of  5
rating by peyton hicks
"Chris dorris is a fantastic agent, goes above and beyond for his customers. Would highly recommend to anyone. I wish i could give 10 stars!!!"
We responded:
"Peyton, thank you for your glowing review! We are thrilled to hear that you had a fantastic experience with our team and appreciate your recommendation. We always strive to go above and beyond for our customers. Thank you for choosing us to assist with your insurance needs. - Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Andrew Alexander

July 10, 2026

5  out of  5
rating by Andrew Alexander
"Chris and his agency are top notch. I've worked with him and Karrie for many years, and they've always been rate conscious, proactive to recommend policy changes which would prove helpful, and supportive of our family. I highly recommend them!"
We responded:
"Thank you, Andrew, for your continued trust in our office! I'm glad to hear that you find us rate-conscious, proactive, and supportive. We appreciate your recommendation and look forward to serving you and your family for many more years to come! Chris Dorris - State Farm Insurance Agent, Hoover, AL"
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Britni Thornton

July 1, 2026

5  out of  5
rating by Britni Thornton
"Tyler was a great help!"
We responded:
"Britni, thank you for taking the time to leave us a review! I'm glad to hear that Tyler was able to assist you. We're always here if you need anything else!"
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Bob Allen

June 23, 2026

5  out of  5
rating by Bob Allen
"Chris, I just wanted to brag on Kayla Hester. My boss is the Executor of an Estate and the decedent had all of his insurance needs through your office. She has been so kind and helpful through the last several months and has been patient with all of my dumb questions. I feel very comfortable knowing she will continue to assist us with all of our needs. I appreciate you having the best of the best on your team! Thank you, Donna Allen"
We responded:
"Thank you, Bob! I'm really glad to hear that Kayla has been such a great help to you and your boss during this time. We take pride in having a team that is both knowledgeable and compassionate. It's wonderful to know you feel comfortable with her assistance. We're here for you, so feel free to reach out if you need anything else!"
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Dan Kehl

June 11, 2026

5  out of  5
rating by Dan Kehl
"Chris Dorris and team are always there to help me anytime I need it. That’s what I pay for and they deliver. They are a pleasure to work with."
We responded:
"Dan, thank you for taking the time to leave us a review! I'm happy to hear that you find our team helpful and enjoyable to work with. We strive to be there whenever you need us. We're always happy to help if anything comes up."
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krishaun davis

June 3, 2026

5  out of  5
rating by krishaun davis
"I love Lisa Davis at this office! She is wonderful and knowledgeable about the products they offer!"
We responded:
"Thank you, Krishaun, for your wonderful feedback! I'm happy to know that Lisa has been so helpful and knowledgeable about our products. We're grateful to have her as part of our team. If you ever have more questions or need assistance, feel free to reach out!"
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Angel Dees

June 2, 2026

5  out of  5
rating by Angel Dees
"Jacob McCluskey with State Farm was wonderful and was able to get our insurance changed over and save us a significant amount each year! I would highly recommend him!"
We responded:
"Angel, thank you for taking the time to leave us a review! I'm happy to hear that Jacob was able to assist you with your insurance needs and help you save money. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Fred Britt

May 19, 2026

5  out of  5
rating by Fred Britt
"Outstanding Service – Karrie, Sheryl & Kathy Fair. I recently had a drone crash claim with State Farm, and I cannot say enough good things about the incredible team that handled it. Karrie Johnston, Sheryl Rigdon, and Kathy Fair went above and beyond to make the entire process smooth, stress-free, and actually pleasant.

From the very first contact, these three professionals communicated clearly, responded quickly, and kept me updated every step of the way. They were patient with my questions, thorough with the details, and truly cared about getting my claim resolved right. What could have been a frustrating experience turned into one of the best insurance interactions I’ve ever had.

Their kindness, expertise, and efficiency made all the difference. If you’re looking for an insurance company that actually delivers exceptional customer service, State Farm is it — and these three ladies are the reason why.

Thank you Karrie, Sheryl, and Kathy! You’ve earned a customer for life, and I’ll be recommending you to everyone I know.

Thanks
Fred Britt"
We responded:
"Thank you, Fred, for your wonderful feedback! I'm so happy to hear that Karrie, Sheryl, and Kathy made your claim process smooth and pleasant. Their dedication to providing exceptional service is truly appreciated, and it's great to know they made such a positive impact on your experience. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
Profile photo of Mimi Williams

Mimi Williams

May 8, 2026

5  out of  5
rating by Mimi Williams
"Chris was awesome! He answered all my questions and concerns about my new policy.He got me the Best quote ever. Thank you Chris!"
We responded:
"Thank you, Mimi! I'm happy to know you received assistance with your new policy and got a great quote. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Eliza Hall

Eliza Hall

May 7, 2026

5  out of  5
rating by Eliza Hall
"Very competitive rates for better coverage on car insurance. Thank you Tyler for all your support."
We responded:
"Thank you, Eliza! I'm glad to hear you're satisfied with our competitive rates and coverage. Tyler is indeed a valuable part of our team, and I'm happy he could support you. If you have any more questions or need assistance, feel free to reach out!"
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Kathy O

May 2, 2026

5  out of  5
rating by Kathy O
"I was welcomed when I walked in the door and even offered refreshments. Even though I didn’t have an appointment, Sheri met with me for a few hours, and answered my questions or concerns. I had great quotes for auto/home insurance when I walked out."
We responded:
"Thank you for sharing your experience, Kathy! I'm happy to hear that Sheri made you feel welcome and took the time to address your questions. It's great to know you left with quotes that met your needs. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Jason Murphy

Jason Murphy

April 29, 2026

5  out of  5
rating by Jason Murphy
"Chris is well informed on his products that State Farm has to offer. He is good at his job and I would recommend to friends and family. I am happy with the quoted price and will be purchasing a auto insurance plan on the first of the month."
We responded:
"Thank you for your review, Jason! I'm glad to hear you're satisfied with the quoted price and our service. Your recommendation means a lot, and I look forward to assisting you with your insurance plan. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Illena Flanigan-Coley

Illena Flanigan-Coley

April 22, 2026

5  out of  5
rating by Illena Flanigan-Coley
"Tyler was helpful and knowledgeable about the products.
Great customer service."
We responded:
"Thank you, Illena! I'm happy to hear that Tyler provided you with helpful and knowledgeable service. We take pride in offering great customer service. If there's anything else we can assist you with, feel free to reach out!"
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L Zigli

April 22, 2026

5  out of  5
rating by L Zigli
"The detailed knowledge along with the surprisingly low cost was a relief.
The real reason was a yummy snack pack as you head out the door 🤣"
We responded:
"Thank you! I'm happy to know that you appreciated our detailed knowledge and found the cost to be a pleasant surprise. It's great to hear you enjoyed the snack pack too! Let us know if there's anything else we can do for you."